Privacy policy

At Anparo, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Data Controller

The data controller responsible for processing your personal data is:

• Email: rentaboat@anparo.hr
• Address: Horvaćanska cesta 27, Zagreb, Croatia
• Phone Number: +385 91 554 3696

2. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, etc., when you voluntarily provide it through forms or inquiries.
• Usage Data: Information on how you access and use the website, including your IP address, browser type, and browsing behavior.
• Cookies and Tracking Technologies: Data collected through cookies and similar technologies to enhance user experience and analyze website traffic.
• Card Payment Information: Payment details are processed directly by your chosen payment provider, and we do not store or process card data ourselves.

3. How We Use Your Information

Your information may be used for the following purposes:

• To provide and maintain our services.
• To communicate with you, respond to inquiries, and provide customer support.
• To analyze website usage and improve our services.
• To comply with legal obligations and protect our legal rights.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide us with your personal information voluntarily.
• Contractual Obligation: To fulfill any contracts or agreements made between you and us.
• Legal Obligation: Compliance with laws or regulations.
• Legitimate Interest: To improve our services and marketing efforts.

5. Third-Party Services

We may share your information with third-party service providers to facilitate our services, such as:

• Google Analytics: To analyze website traffic and user behavior.
• Facebook Pixel: For marketing and advertising purposes.
• YouTube: To display video content.
• Payment Providers: To process card payments, such as Stripe or PayPal, who will handle payment information according to their own privacy policies.

These third parties have their own privacy policies addressing how they use your information.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where certain third-party providers, such as Google or Facebook, are located. These providers implement appropriate safeguards to ensure the security of your data, such as Standard Contractual Clauses (SCC).

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for as long as required by law. In general, we retain your data for a period of up to five years.

8. Your Rights

You have the following rights regarding your personal data:

• The Right to Access: You can request copies of your personal data.
• The Right to Rectification: You can request correction of inaccurate or incomplete data.
• The Right to Erasure: You can request deletion of your personal data under certain conditions.
• The Right to Restrict Processing: You can request limitation of processing your data under certain conditions.
• The Right to Object: You can object to our processing of your personal data under certain conditions.
• The Right to Data Portability: You can request the transfer of your data to another organization or directly to you under certain conditions.

To exercise these rights, please contact us at booking@anparo.hr.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Version: 1.0, 1.5.2025.